Privacy Policy – Commitment to Security & Confidentiality

At CHEM14.COM, we are deeply committed to protecting your privacy and ensuring the confidentiality of all interactions with our platform. This Privacy Policy outlines how we collect, use, safeguard, and retain your information in accordance with the General Data Protection Regulation (GDPR), applicable global privacy laws, and best practices in data security.

By accessing or using our services, you acknowledge and consent to the practices described herein.

1. Information We Collect

We adhere to a strict minimal data collection principle. Only essential information necessary for order processing and service delivery is collected:

  • Contact Information: An encrypted email address. Real names are not required.
  • Shipping Details: A discreet delivery address. Signature upon delivery is not mandated.
  • Payment Information: Cryptocurrency transaction identifiers (e.g., BTC/XMR hash). We do not collect bank details, credit card information, government-issued IDs, phone numbers, or other sensitive personal documents.

We never request personally identifiable information (PII) beyond what is operationally necessary, and we do not store identity documents under any circumstances.

2. Purpose of Data Use

Your information is used solely for the following legitimate purposes:

  • Order Fulfillment: To process, dispatch, and track your shipment securely and discreetly.
  • Customer Support: To respond to inquiries via encrypted email communication.
  • Compliance Verification: To confirm alignment with lawful research use, if required by regulatory or internal review protocols.

We do not sell, rent, share, or monetize any customer data with third parties for marketing, advertising, or surveillance purposes.

3. Data Protection & Security Measures

We implement robust technical and organizational safeguards to protect your information:

  • End-to-End Encryption: All communications are secured using PGP encryption. Our public key is available upon request to ensure secure correspondence.
  • No-Logs Policy: All order-related data is permanently erased within 90 days of delivery confirmation, unless legal obligations require retention.
  • Anonymous Transactions: We exclusively accept cryptocurrency payments (BTC, XMR preferred), which support financial privacy and reduce traceability.
  • Secure Infrastructure: Our systems are hardened against unauthorized access, breaches, and data leaks.

4. Disclosure to Third Parties

We do not disclose your personal or transactional data to third parties except under the following limited circumstances:

  • Shipping Carriers: Only the minimum necessary delivery information (e.g., address) is shared. Shipments are unlabeled and contain no product references.
  • Legal Authorities: Disclosure may occur only if required by a valid legal mandate (e.g., court order, subpoena) issued within our jurisdiction. We will challenge overbroad or unjustified requests where legally permissible.

No data is shared with advertisers, affiliates, or data brokers.

5. Your Data Rights

In accordance with GDPR and other applicable privacy frameworks, you have the right to:

  • Access your personal data held by us.
  • Request deletion of your data at any time.
  • Rectify inaccurate information.
  • Object to processing, where applicable.
  • Opt out of non-essential communications (e.g., research updates, if subscribed).

To exercise any of these rights, please contact us using the details below. We will respond to verified requests within 10 business days.

6. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal obligations. Any revisions will be posted on this page with a clearly updated revision date. Continued use of our services constitutes acceptance of the modified terms.

We encourage you to review this policy regularly.

Contact for Privacy Requests

For inquiries, data subject requests, or concerns regarding privacy and security, please contact our Data Protection Officer:

cprivacy@chem14.com
(PGP encryption strongly recommended)

Legal Notice

CHEM14.COM operates under strict principles of operational discretion and data minimization. Our practices are designed to support lawful scientific research while upholding the highest standards of digital privacy.

By using our services, you acknowledge and agree to the terms of this Privacy Policy.

Last Revised: [25 August 2025]